Contact information
Name, company or practice, email address, telephone number and preferred contact method.
Website privacy · Project enquiries
Privacy Policy.
This notice explains how Copperclad Ltd handles personal information supplied through this website, including information sent with project enquiries and uploaded drawings or photographs.
Information we receive
What may be provided to us.
Project information
Project location, stage, approximate area, programme, material direction and the details included in your project brief.
Files you upload
Plans, elevations, photographs, tender information and other files you choose to submit with an enquiry.
How we use information
Enquiries, projects and necessary administration.
Responding to enquiries
We use the information supplied to assess the enquiry, understand the project and respond with an appropriate next step.
Project communication
If discussions continue, information may be used to communicate about scope, technical matters, samples, budget work, quotation or other project-related activity.
Business and legal requirements
Information may also be retained where reasonably necessary for business records, security, dispute handling or legal and regulatory obligations.
Lawful basis and sharing
How information is handled.
Lawful basis
Depending on the circumstances, processing may be necessary to take steps at your request before entering into a contract, to perform a contract, to meet a legal obligation, or for Copperclad's legitimate interests in handling genuine business and project enquiries.
Service providers
Information may be processed by service providers used to operate the website, email and business systems where this is necessary to provide those services. We do not sell personal information.
Retention
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, related project or business requirements, and applicable legal obligations.
Your rights
Questions or requests about your information.
You may have rights under UK data-protection law in relation to your personal information, including rights of access, correction, erasure, restriction, objection and data portability where applicable. To make a request or ask a privacy question, contact info@copperclad.co.uk.
If you have concerns about how your personal information is handled, you also have the right to raise a complaint with the UK Information Commissioner's Office.
When sending project files, please avoid including unnecessary personal or sensitive information.